Privacy Policy
At Energize with Nature, we are committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, and disclose information about visitors to our website and customers who purchase our products.
The information we collect.
We may collect various types of information from visitors to our website and customers who purchase our products. This information may be collected through telephone, email, or our website, and may include:
- Personal information such as your name, email address, shipping and billing address, and payment information, which may be collected when you place an order on our website or when you contact us through email or telephone.
- Website usage information, including IP address, browser type, pages viewed, and referring website.
- Information you voluntarily provide to us, such as product reviews, survey responses, or customer service inquiries.
How do we use the information?
At Energize with Nature, we respect your privacy and your right to remain anonymous or use a pseudonym when interacting with our website or business. You are free to browse our website and access our resources without providing any personal information.
If you wish to contact us directly, you may call us without providing any personal information. However, if you submit an inquiry through our contact form or by email, we do require you to provide a valid email address so that we can respond to your inquiry.
When you make a purchase on our website, we will collect certain personal information, such as your name, email address, shipping address, and payment information. This information is necessary to fulfill your order and to comply with legal obligations. In order to send your products, we do have to share this information to our carriers but they do not store the information on their end.
Storage of collected information
We collect and store personal information, such as your name, email address, shipping address, and payment information, when you make a purchase on our website. We use this information solely for the purpose of fulfilling your order and to comply with legal obligations. We do not store credit card information on our own servers; instead, we use a third-party payment processor to handle all credit card transactions.
We may also collect and store personal information that you voluntarily provide to us when you submit an inquiry or fill out a contact form on our website. We use this information solely for the purpose of responding to your inquiry and providing you with the information or resources you requested.
We store your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. We will securely dispose of personal information that is no longer needed.
Communications
At Energize with Nature, we may use your personal information for essential communications, such as sending you order confirmations, shipping notifications, and other service-related messages. We may also use your personal information to send you promotional emails, newsletters, or other marketing communications, but only if you have explicitly consented to receiving such communications from us.
If at any time you wish to opt out of receiving promotional communications from us, you can do so by clicking the "unsubscribe" link in the footer of the email or by emailing us at energizenature@gmail.com. Please note that even if you opt out of receiving promotional communications, we may still need to contact you regarding essential service-related communications, such as to confirm your order or to provide you with important updates or information.
We may use third-party service providers to assist us in sending communications to you, such as email newsletters or promotional offers. These service providers may have access to your personal information solely for the purpose of carrying out these communications on our behalf, and they are contractually obligated to protect and use this information only for the purpose for which it was provided.
We will not share your personal information with third parties for their own marketing or promotional purposes
Your privacy choices and rights
At Energize with Nature, we believe that you have the right to control how your personal information is used. Here are some of the rights that you have when it comes to your personal information:
- You can choose not to provide us with personal data: If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
- You can ask us not to use your data for marketing: We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at energizewithnature@gmail.com
- You have the right to access information we hold about you: you have the right to access the personal information that we hold about you. If you would like to request a copy of this information, please contact us at energizewithnature@gmail.com. We will respond to your request as soon as possible
- You have the right to ask us to delete your personal information: You have the right to request that we delete your personal information from our systems. If you would like to make such a request, please contact us at energizewithnature@gmail.com. Please note that there may be some circumstances where we are legally required to retain your personal information, and we will inform you if this is the case.
- You have the right to lodge a complaint regarding our use of your data: If you have any concerns about how we are handling your personal information, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.