To initiate a return, please ensure that it is done within 7 days of the original purchase date. The returned product must be unused, and in its original packaging. Before we can accept any refund, we would require a photo of the product to be sent to Energizewithnature@gmail.com.
Once we receive the image, one of our customer service specialists will inspect it to ensure that the product meets our return policy requirements. If it is confirmed that the product meets these requirements, we will issue a full refund to the original payment method. You will need to return the product to us by mail, but this will not incur any additional costs if the item is damaged or defective. We will provide you with a new shipping label to download. Please allow 7-14 days for the refund to be processed.
Please let us know if you have any further questions or concerns. We are always happy to help.